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Delivery Policy

FREE delivery for orders over £50.00
Cigees aim to despatch all orders received before 4.00pm to UK or Oversaes addresses on the same day where stock is available. For items not in stock please allow 7-14 days, especially if located overseas. Your order will always be acknowledged before dispatch. Usual delivery is by First Class Royal Mail unless otherwise advised. Next working day delivery via UPS or Royal Mail Special Delivery is available to UK addresses. To guarantee next working day delivery orders must be received before 3.00pm. No responsibility is taken for delays or non-delivery due to address or postcode errors.
If your order has not been received within 7 days of purchase please advise our sales team who will track your delivery.
Cigees can be delivered to all UK and Overseas customers including BFPO addresses
I have, like many of your customers tried other e-cigs. Most were good but either the battery life was too short, or they ran out of vapour too quickly, or they were too expensive.Gary Watts June 09, 2013
I have used Cigees classic, both tobacco and extra menthol flavours and found them both very good. Delivery has always been very prompt. Recently I have purchased the CE5 Refiller for using at home and had a problem with one of the parts. Customer service in replacing the faulty part was superb.
The CE5 is great, even better than the classic, though not as convenient.
I have previously tried several times to quit smoking but have never lasted more than a few days. I have now gone just over 5 weeks without a tobacco product. Although will power has been needed, this has been much easier than I expected. It is thanks to Cigees and their quality products for which I will be eternally grateful. As a company you truly deserve to grow and prosper for a well made product at a reasonable price backed up with superb customer service.
i would like to thank cigees for developing this e cig , i had tried so many different types of e cig but they either gave me ulsers or terrible sore throat. i read the reviews on cigees and decided to try it, i started on the tobacco flavour first and liked it , felt just like i was smoking a real ciggarete, the hit is so like a cigerette and u get the smoke too. i then decided to try the mint favour wow its great . i am now on my third month without a cigarete. and not missing them one bit thanks to cigees.tracy fletcher May 20, 2013
just want to confirm as a very happy person who tried the CIGEES last year. that i can confirm that i adore this e cig, i couldn't think of putting a cigarette any where near me again. I am so happy with the whole way CIGEES has helped me get rid of that dreadful weed.kate April 30, 2013
I would employ any 1 who is thinking of trying them to, take a breath, know you want to pack in the cigarettes, give it a bit of time, and then NEVER look back. Giving up cigarettes does come with a bit of will power, but with CIGEES, believe me, they make it so easy, as they are the best on the market. I use the extra menthol, as i love the taste in my mouth.. I promise this is not an advert comment, this is from a real person who is being SO honest about this product, cause it works. go on try it, you wont look back. GET rid of those dreadful weeds, give CIGEES a real go. these are the BEST on the market..
Amazing product. My husband and I, both smokers for more than twenty years have not smoked one cigarette since we bought Cigees over 7 weeks ago.Kristen April 12, 2013
We have both given up in the past, on numerous occasions, but always felt we still needed a fag. Even when we have given up using patches or lozengers there was still always that something missing when we had a glass of wine.
The Cigees product has left us both feeling that we are not missing anything at all, you get to feel like you are still actually smoking so dont feel like you have actually given anything up.
I can honestly say i dont think i would ever go back to smoking after finding this product as I feel so much better, not breathless or coughing, yet can still enjoy my cigee with my glass of wine.
For the price of the starter kit they are well worth a try.
We were both very sceptical but just thought we would try. We were spending over £90/wk on cigarettes but now spend maybe £10-£15/wk so a massive cash saving into the bargain.
Cant go on about this enough....I have converted three people in work already. Give it a try you will never look back!
I would like to say a GREAT BIG THANK YOU to Cigees for helping me to finally give up the dreaded weed. I had been a smoker for twenty years and tried every available NRT to combat my addiction, suffice to say that none of them worked and i continued to shorten my life expectancy and smell like an old ashtray that hadn't been emptied for a considerable amount of time....Yuk!!Sharon April 10, 2013
I then decided enough was enough and did some research into the e-cigarette world and have not looked back since.
After trying other brands of e-cigarette and not really liking them i thought i would give them one last go and thats when i found Cigees.
What a lovely vape and definately the best on the market of all the ones i have tried, i have even managed to get my husband vapeing who has smoked for 30 years and never thought he would be able to give up smoking.
Well, thats us then, non-smokers now for 6 weeks and not one roll up and boy do we smell better along with being a lot better off health wise and pocket wise, my husband continues to vape as he enjoys it but myself, i no longer vape either, so a big acheivement for me.
Thank you Cigees for a great product and outstanding customer service from Peter, we could not have done it without you.....
I will certainly be recommending Cigees to all my smoking friends....you just have to try them.....BRILLIANT!!!
I have been a smoker since 1956 and over a number of years have tried a variety of methods to stop, but none of them came even close. Then I tried cigees about two months ago and have not had a cigarette since! There is no smell, no burnt carpets or furniture, no singed shirts or jumpers. You use it when you need it and just put it back in your pocket when you've had enough.Alan Simpson March 03, 2013
An even bigger plus is, I have gone from spending £10 per day to £1 per day. If it is doing as good a job on my health as it is on my pocket I'll be even more delighted.
I recommend them to everyone I know who smokes and the customer service is fantastic. What more can I say?
I tried other makes before a friend introduced me to cigees. I have not smoked cigarettes now for over a year. I want to take this opportunity to thank the cigee team for both a wonderful product and tremendous customer service levelDenise Gifford February 25, 2013
I've tried many electronic cigarettes but this one is the best and I'll never go back to buying cigarettes and I feel much better for it. Shopping is very easy and it's not complicated to find out what you need and the delivery is very prompt. I've recommended this to anybody I've spoken to that wants to stop smoking. Well done Cigees, I've saved a fortune.Elizabeth Pickering February 22, 2013
Having tried other e-cigs I have found the ideal one for me.Being a pipe smoker I find the Majestic more than a good substitute.I also have the classic e-cigs which I take with me when going out. All in all I think that Cigees are about the best on the market backed up by excellent customer service.John Butt February 21, 2013
One of the smartest moves I ever made and thankfully the best e-cig on the Market. I have tried 1 other type and it had the most awful taste it nearly put me off electronic cigarettes altogether, so thank you cigees for putting my faith back into them. I have not smoked since December and have no desire to smoke any more. A great customer service and would recommend to everyone.LESLEY CHERRY February 11, 2013
i just want to say an extra thank you to the customer service team... they are pure brilliance.... and would recommend any1 who is going to use E cigs to only try this 1. It's PERFECTION...kate sherlock January 23, 2013
thank you Cigees.. xxx
I ordered from Cigees as the price was much better than other online companies, I had only tried the disposable e-cigs and didn't want to spend a lot of money in case they weren't for me! I'm so glad I did, I have now stopped smoking real cigarettes for 8 weeks and can't believe how easy I'm finding it! I've recommended Cigees to so many people as they don’t dry your throat like other brands can, my Husband has now also stopped smoking real cigarettes thanks to Cigees! Orders are always delivered really quickly, so all round I'm delighted with the service provided!Angie January 10, 2013
i have tried 5 e cigs and i can honestly say these are the best... the smoke and experience is just like having a cig... ive packed up 10 weeks ago, but was getting frustrated with the other e cigs.. im wont be turning back ,thanks to cigees, the menthol extra are just a dream yum yum. thank you .kate January 05, 2013
Fantastic! I tried my daughter's and ordered mine that day. Been a smoker for 50 years and thought I would use this in public and still smoke real fags at home. Wrong!!! Instead, have smoked only 3 real cigs in the last 2 months! My horrible smoker's cough has gone and I no longer need medication for my blood pressure. Have recommended Cigees to loads of people who want to give up smoking.Sandra Thurgood December 31, 2012
Just wanted to say a huge thank you to Cigees with helping me kick the dirty smoking habit. I thought quitting smoking was going to be very hard, but the Cigees made quitting really really easy, as these are so realistic to a cigarette. Their delivery service is fanstastic, so quick, and the price really affordable. I have recommended Cigees to 6 other people who have also been successful with quitting. I would certainly suggest using this product to help anyone in stopping smoking, as with the Cigess you are more than likely to succeed. Once again, thank you for an excellent product and service :-)Sheila November 27, 2012

